New Lennar Home Owner, Need Help Configuring one WLAN with AT&T Fiber router

[Clark]

Hi Imran,

The console cable solution you provided allowed me to reset the Switch's password when I used a Windows laptop. I am now able to access the Switch's web interface. Thank you for your help. I am trying to perform an upgrade using the web interface instructions, but the instructions seem to only work for someone running Windows OS. Are there instructions for upgrading the Switch using the Switch's web interface for a user running Mac OS?

[Imran_ruckus]

Hi @Clark 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are trying to upgrade your RUCKUS ICX-7150-C12P Switch.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Since we do not have a free TFTP application for MAC. We suggest upgrading your RUCKUS Switch using the USB method or using a Windows laptop with 2nd option (CLI Method).

Before I assist you with the Upgrade could you please help me with the current version of your RUCKUS ICX-7150-C12P Switch? Please help me with the below CLI command outputs for the same.

enable

show version

show flash

Please let me know if you need any help.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @Clark 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community