Issue with Ruckus ICX 7150 Switch

[Eldude65]

Good morning. I have the same issue and attempted to follow the instructions. However, I cannot find my switch's IP address at all when using the advanced IP scanner. When looking on the Unleashed Dashboard, as well, the switch has no IP address. I took a screenshot of the original IP address, but cannot connect or ping it as it is unreachable.

[pinky_ruckus]

Hello @Eldude65 ,

Thank you for the response.

Please share the pictures of the Switch connection cables as well as the Access points.

Also, we would request you to access CLI of the Switch through console cable.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to console in the ICX-7150-12CP 'Ruckus Switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...
Please let us know if you are able to access the CLI of the Switch using the console cable.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[Eldude65]

Hello. I can access the CLI of the switch 

[pinky_ruckus]

Hello @Eldude65 ,

Thank you for sharing the pictures.

To proceed further, we would need to check few configurations of the switch.

As you are able to access the CLI through console, the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Once you login to CLI, please enter the below commands and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @Eldude65 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Eldude65 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.