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R710 radios decided to stop working, no indicator lights.

james_walton
New Contributor

‎09-25-2021 09:09 AM

Hello!  I have an R710 and the radio lights on both the 2.4 and 5G radios quit working. Is there any way to reset so the radios are transmitting? Power indicator is flashing and the CTL indicator is solid.  Any help would be appreciated.

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6 REPLIES 6

syamantakomer
Community Admin
Community Admin
In response to james_walton

‎09-29-2021 10:37 AM

Hi James,

It seems we have exhausted all the possible troubleshooting procedures.

Beyond at this point we usually we declare it as hardware failure. If you have support, open up a case with support and they will provide you the replacement.


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
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bb12
New Contributor
In response to syamantakomer

‎01-23-2026 02:06 PM

Hi, I am having the same issues as above. I have reset it many times. The 2.4g and 5g lights come on orange initially but then turn to dark/black. Any ideas? The Unleashed app states that the Radios are on and working but they are not and my computer is not even seeing the AP's network name. 

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