08-07-2023 12:07 PM
Hello, I confirmed per this that I am on SPS for both partitions https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/My-ruckus-R510-series-keeps-... . So what else could be the issue?
Happy to share logs.
Thank you
08-08-2023 12:59 PM
Hi @persepheone
Thanks for your response.
Please try the most common username and passwords ( This is key sensitive so please include capital letters )
Username:admin password: Ruckus!
Username:admin password: Ruckus1
Username:admin password: Lennar
Username:super password: sp-admin
Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users
Also please share the image of the status of the switch showing in the unleashed dashboard
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
08-08-2023 10:45 PM
Thank you. See attached photo.
Re. the credentials, I was able to login to the switch IP web interface with no problem with the credentials I set through the CLI. So I'm not sure why those credentials are not working to authenticate through Unleashed.
08-09-2023 05:58 AM
Hi @persepheone
Taking consideration that the unleashed dashboard/ application have their own credentials and to manage the access points and the switch has other credentials to manage the switch.
These are the credentials for the switch.
Usernames: Passwords:
admin sp-admin
super Lennar
lennar
ruckus
Ruckus!
Ruckus1
admin
password
Also please confirm whether you are able to login to the unleashed app using the same credentials.
Please enter to enter the correct credentials again and let us know the result.
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
08-11-2023 11:03 PM
None of those combinations work 😕 What's the next best course of action? Thank you
08-14-2023 07:37 AM
Hi @persepheone
Thanks for your response.
If the default credentials does not work we need to perform password recovery process.
For that we need physical access to the ICX-7150-Using the console connection.
Here is a short guide :
How to console in the ICX-7150-C12P
Short Guide for password recovery :
Video link as reference : https://www.youtube.com/watch?v=XJS28DWbHM4
1.Start a CLI session over the serial ( console access) interface to the RUCKUS ICX device.
2-Enter OS mode. This uses a key combination and drops below the fastiron operating system
Key Combination: Ctrl+y, release, tap 'm', tap 'Enter'
OS>
4-just write reset
OS>reset
5-.While the system is booting, before the initial system prompt appears,
enter b to enter the boot monitor mode.
Enter 'b' to stop at boot monitor: 0
In this Part you have to press B before the counter ends
6-Enter no password. (You cannot abbreviate this command.)
ICX7650-Boot> no password
00 00 00 00
OK! Skip password check when the system is up.
7-Enter boot. This command causes the device to bypass the system password
check.
ICX7650-Boot> boot
8-After the console prompt reappears, assign a new password.
device> enabledevice# configure terminal
device(config)# username USERNAME password PASSWORD
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community