R510 offline. Solid red light.

[Maleen]

AP is offline and only showing solid red light. How do I resolve? 

[Jayavidhya]

Hi @Maleen 

Greetings of the day,

Thanks for your detailed description,

For further troubleshooting steps please share the image of the switch and the access points showing the LED status and the cable connections as mentioned below.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Also please let us know how many access points are connected to the switch.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[sjanik]

I have same issue.  Factory reset did not do anything

[Imran_ruckus]

Hello @sjanik 

Greetings! 

Thank you for reaching out to RUCKUS Lennar Home Community.

As this case case was raised by @Maleen which is old and now closed.

I have noticed that you have posted another inquiry on the Lennar forum. Kindly follow the same post thread for further assistance. You can access the thread using the following link:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Had-a-power-surge-last-night...

Rest assured, I will be available to assist you with your query within the existing thread.

Thank you for your understanding and cooperation.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community