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R510 my devices 2.4ghz and 5Ghz lights are off..

philwere
New Contributor

R510 my devices 2.4ghz and 5Ghz lights are off.. I have restarted everything and that did not help.

3 REPLIES 3

Jayavidhya
Moderator
Moderator

Hi @philwere 

 

Can you confirm what is the status of the next light in the Access Point, using the next guide to provide the details?

 

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

 

PWR:

CTL:

AIR:

 

Best regards,

Jayavidhya

Lennar Home Community
 

philwere
New Contributor

I tried using ethernet and the instruction on how to get to access 192.168.0.1. I was able to get into the AP account and browsed through several options but was unable to find an option to reenable 2.4 and 5 ghz lights to turn back online. 

I had no choice but to reset device back to factory settings and reconfigured both R510. They are now working ok.

Thank you 

Hi @philwere 

 

Thanks for your reply.

So good to hear that the issue was resolved.

 

Please let us know if you have any queries regarding this.

 

Best regards,

Jayavidhya

Lennar Home Community