R510 is defective after power cycle

[thejammer]

Ive tried restoring the bak file and it wont do anything. The AP is connected to a router and it is unable to get an internet connection. Unit seems defective and shows up as lifetime warranty on the site.

[thejammer]

I only have a single AP and ive upgraded fw, still same issue.

I am looking to buy an alternative now as it seems like Ruckus wont honor their warranty.

[Imran_ruckus]

Hi @thejammer 

As I also discussed in the private chat. 

I have put a replacement request with the RMA team and share the details with you once approved.

Meanwhile, could you please let me know if you are using this RUCKUS Access Point in a Lennar home? Since RUCKUS setup with Lennar home also comes with a RUCKUS ICX-7150-C12P Switch to which APs will be connected. And you do not have the RUCKUS Switch.

Please confirm.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.