RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
07-20-2023 02:19 AM
Hello, we started having issues with our equipment within the last two days. All led lights on both of our R510's would turn off every 20-30 minutes, they would boot back up, service restored and then go back down again. I made sure our internet service wasn't going down just to be safe. Smart phone app no longer works. One of the APs is located in the same room as the 7150 switch and I noticed the system led would start blinking amber, after a few minutes it would go solid amber, when that happens the AP would lose power. Tried a factory reset of the 7150 switch and problem continued. I connected my laptop via usb-c to the switch, had Putty open and was getting ready to do a software recovery. system light on the switch went solid amber, started getting errors in the Putty terminal window and then it locked up. It was getting late, stopped troubleshooting after that and just plugged in a spare wifi router to get our wifi working.
