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R510 PWR light blinking green and not getting IP address

Cbaddy
New Contributor II

I have a ICX7150-C12 switch and 2 R510 AP's.  I updated the switch to a new version last year (July 2023) after a power outage.  Since then, everything has been working fine, but 2 days ago, my secondary AP no longer would get an IP address.  The master still works fine and I'm able to use it, but the slave doesn't. 

The AP version on the Master is 200.15.6.212.14 and the slave is 200.14.6.1.199.  I'm unable to update the slave since it shows as offline.  When i check the switch, the green light next to the ethernet connection is not solid green like the master AP.  Maybe a PoE issue?  

As I said, everything has been working fine for about a year, and nothing has recently changed in my setup.  Devices that are connected via Ethernet like my PS5 have no issues.  It's just this specific AP.  I've tried changing ethernet ports and that doesn't seem to make a difference.

Any ideas?

6 REPLIES 6

Hello @Cbaddy ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Hi @Cbaddy ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

 

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community