After power outage

[jtabz87]

I have a ICX 7150 and after a power outage the the green pwr button is illuminated and the amber System one. I tried the hard reset and it just blinks amber for an hour if I let it. Any advice? 

[Imran_ruckus]

Hi @jtabz87 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering issues with RUCKUS ICX-7150-C12P Switch with Amber SYST light.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

The Amber SYST and Green PWR lights indicate that the Switch is in boot mode. Since you’ve already attempted a hard reset with a paper clip, please try this reset process multiple times. If the issue persists, the next step would be to perform a software recovery on the Switch.

For detailed instructions on the troubleshooting process, please refer to the following RUCKUS Lennar Knowledge Base article:

Fixing RUCKUS Switch with an Amber/Orange Light on "SYST"

Please follow the steps outlined in the article, and let me know if you need any assistance or encounter any difficulties during the process.

Thank you once again for your patience.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

[jtabz87]

Thank you for the response, I have been trying these steps since last night, but the amber lights all just flash and nothing happens. Any other advice? 

[Imran_ruckus]

Hi @jtabz87 

Thank you for the response and the information.

Please proceed with the software recovery process of the RUCKUS Switch as described in the same article.

Let me know if you are stuck at any point during the process.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[dhp]

Sent you a message!