07-21-2023 10:33 AM
Hi,
As the subject states, we purchased a Lennar home but the previous owner did not leave the admin name and password information for the wifi. It seems to be set up, as I can find, it but I can not connect. The information sticker that is supposed to be on the door inside the hub is not there. I need help either resetting the user name and password.
Thank you.
07-21-2023 10:55 AM
Hi @Jma292
Greetings of the day,
Please try the most common username and passwords ( This is key sensitive so please include capital letters )
Username:admin password: Ruckus!
Username:admin password: Ruckus1
Username:admin password: Lennar
Username:super password: sp-admin
Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
07-21-2023 11:28 AM
These did not work. The password has been changed. Do I need to go through the access point reset process?
07-21-2023 11:53 AM
Hi @Jma292
Thanks or your response.
If default credentials do not work, please follow the below steps to reset the Password on the ICX-7150-C12P Switch
Please follow the below guide to perform password recovery:
Password Recovery on a Ruckus ICX Tutorial video
https://www.youtube.com/watch?v=XJS28DWbHM4
Here is a short guide on how to console in the ICX-7150-C12P:
Short Guide for password recovery :
1.Start a CLI session over the serial ( console access) interface to the RUCKUS ICX device.
2-Enter OS mode. This uses a key combination and drops below the fastiron operating system
Key Combination: Ctrl+y, release, tap 'm', tap 'Enter'
OS>
4-just write reset
OS>reset
5-.While the system is booting, before the initial system prompt appears,
enter b to enter the boot monitor mode.
Enter 'b' to stop at boot monitor: 0
In this Part you have to press B before the counter ends
6-Enter no password. (You cannot abbreviate this command.)
ICX7650-Boot> no password
00 00 00 00
OK! Skip password check when the system is up.
7-Enter boot. This command causes the device to bypass the system password
check.
ICX7650-Boot> boot
8-After the console prompt reappears, assign a new password.
device> enabledevice# configure terminal
device(config)# username USERNAME password PASSWORD
In order to allow the correct authentication please run the following commands:
Device(config)#crypto key generate rsa
device(config)# aaa authentication login default local
Now you could try using your new credentials to log in.
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
07-21-2023 11:59 AM
I will try these steps. This process seems more technical than an average person/user should be expected to be able to complete. Does Ruckus provide any sort of home visit/technical work to its users?