Blinking Power and CTL lights after power outage on r510s, no connectivity

[horaceahenry]

So after a power outage (no surprise there), the power and ctl lights on the R510s started blinking and I cannot connect to the wifi associated with them. I have power cycled both my regular modem and main switch (also held reset button) and nothing has changed. What are the steps to resolving this issue?

[Jayavidhya]

Hi @horaceahenry 

Greetings of the day,

Please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[horaceahenry]

Hello Jayavidhya, 

on both R510 units the power light is blinking and the CTL light is solid. On the main ruckus board the System light is solid green and the power light is also solid green. At one point the R510 Ctl lights were also slowly blinking but are steady green as of this point. I have hard reset both the Ruckus board and my regular internet modem (which is running fine) multiple times with the same result. 

[Jayavidhya]

Hi @horaceahenry 

For detailed understanding of the issue please share the image of the switch and the access points showing the LED status and the cable connections.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[horaceahenry]

Hello, I have sent an email as well as attaching a picture to this thread directly. I don't think pictures will show much as you won't see blinking. As of this moment, the pictures being taken, the main Ruckus is steady green "syst and pwr," the downstairs r510 has both the "ctl and power" button slow blinking, while the upstairs r510 has a steady "ctl" but a blinking "power" button.