Problems switching from Quantum to Spectrum

[barnabei]

I just switched ISPs from Quantum to Spectrum and my 7150 switch appears to be incompatible with the Spectrum modem. I’ve done some troubleshooting and found that (1) the Spectrum modem connects to the internet fine (2) the 7150 switch connects to the Quantum modem fine and (3) the Spectrum modem doesn’t connect to the 7150 switch. Can anyone help? 

[barnabei]

Connecting through the router resolved the issue

[Imran_ruckus]

Hi @barnabei 

Greetings!!!

Thank you for the response.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.