Problem with AP connectivity

[relle444]

I am unable to connect to my Ruckas AP as of today.  Everything has been working fine for a long time.

I am able to connect directly to my Cox modem both hard wired and wirelessly.

After a number of reboots and restarts, I'm getting the same results.  The 4 lights on my AP are solid green.

When I try to connect to my Lennar network wirelessly, I either get "connection failed" or "connected without internet"

Here are photos of my switch and AP.

Any suggestions on how to get things working again are much appreciated.

Thanks,

[pinky_ruckus]

Hello @relle444 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hi @relle444 ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @relle444 ,

Thank you for the response.

Please update us once you are back home.

You may also open a new post if this gets closed .

Please feel free to contact us if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community