01-16-2023 05:00 PM
Similar to other posters, a power outage always causes issues for my ICX-7150-12CP and the two associated APs. I went through the manual reset of the switch but the amber lights just blinked continuously. Currently, the power light is green and the system light is yellow. No lights are on for either AP. I've seen a lot of different and complicated instructions in different forums. Which instructions should I follow?
01-17-2023 05:11 AM
Hi @kb10
Basically if the switch has one green and one yellow light, it means that the switch is stuck in boot mode.
1-Please try to disconnect from the Power outlet the ICX-7150 and reconnect it.
2-Please try to press the reset button using a paper click or a small stick
Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4
If this step doesn't work, we need to perform a software recovery.
Here is the quick guide to perform software recovery.
How to perform a Software recovery on an ICX7150 switch
Ruckus ICX Recovery Load boot code from boot monitor
https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s
Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.
1.Upgrade a Switch ICX-7150-C12P using a USB flash drive
Best regards,
Jayavidhya
Lennar Home Community
01-19-2023 03:16 PM
I do not have the equipment or expertise to fix this. I have tried but am unable to resolve the issue. Can I receive live assistance? Even if it is a charge?
01-20-2023 04:49 AM
Hi @kb10
Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email.
We will be exclusively supporting customers via this community forum support model.
I understand that the steps may be somewhat new, however, we cannot replace the chassis until you confirm that the hardware is damaged.
We have tried to create the guides as non-technical as possible, so that they are not difficult to follow; however, if you continue to have difficulty following the steps,
I would recommend that you seek outside help or a technician.
Best regards,
Jayavidhya
Lennar Home Community
01-20-2023 11:26 AM
I followed all the steps and it still does not function