Power Outage

[gpj77]

Ever since a power outage several months ago websites are slow to load and smart connected devices don't work properly. Everything works fine when I connect directly to the ISP router via wifi.

[gpj77]

Does the Telnet option work with a Mac computer??

[pinky_ruckus]

Hello @gpj77 ,

Thank you for sharing the response.

I understand that you are using Mac laptop and you can access the terminal in the Mac laptop to login to Switch.

Once you open the terminal, please follow the below commands as mentioned in the below screenshot.

nc <IPAddress of the device> 23

Example: nc 192.168.1.182 23

 

If you can access the Command line should look like this:

????telnet@ICX7150-12P Switch>

Once we get the above prompt, we can execute the required commands as shared in the previous post and fix the Routing code issue.

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @gpj77 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @gpj77,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hi @gpj77,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community