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PoE has failed

SS
New Contributor

Confirmed no power to APs on any ports after extended shutdown. Please advise.

SN - FEK38837R0VC

5 REPLIES 5

Hi @SS 

 

Thank you for the picture provided, based on the troubleshooting you have done since the ICX7150 Switch is not powering up, this unit must be RMA (return merchandise authorization), which means to replace it.

Contact us via chat, comment that you already have a post that we have approved the RMA for you, copy the link from this post and paste it into the chat to initiate the unit replacement.

 

Link:

https://support.ruckuswireless.com/contact-us

 

Note:Please feel free to mark the post as ACCEPTED SOLUTIONS

Yarenis_0-1671718439972.png

 

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community