PoE Severe Error: PD on port 1/1/1 cannot be powered due to power being injected on another port

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First of all, I understand that this post is the same as many other posts from users with the same issue. I was told by Ruckus support that creating a new post (not commenting on others) is the only way to get support.

I am using a Ruckus ICX7150-C12P and R510 APs. All of my APs lost power. I have completed all of the recommended steps including the full software recovery in this post:https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re... I have also completed the steps to disable inline power to all ports other than 1 and 2. Currently, there is nothing but the single AP plugged into port 1. I still get the message PoE Severe Error: PD on port 1/1/1 cannot be powered due to power being injected on another port of this unit when connecting the AP.

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