Please help me complete Upgrade a Switch ICX-7150-C12P to the stable software

[thead]

Please help me. I have been trying all of these instructions and cannot get the system to upgrade. I have the issue where the power to the units goes out whenever the power goes out, and I cannot keep doing the inline power command. I do not want to throw this switch out as this seems wasteful, so I really need to get the software upgraded. 

[pinky_ruckus]

Hello @thead ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @thead ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hi @thead ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

[thead]

My main issue at the moment is when I try to do upgrade via USB on a Mac, I get the error: /dev/cu.SLAB_USBtoUART%20permission%20denied