Perfectly functional ICX7150 switch started rebooting since a week; every couple of minutes

[adityabhutada]

Never had any issue for 2 years, and all of sudden since last Friday 17 July 2026, I noticed this switch rebooting after every couple of minutes / hours. So frustrating, that I don't have a stable connection. 

CLI log gave no clue, it does boot in to switch mode only. Works for a couple of minutes (~10 or 20 minutes) and then restarts. 

Currently this switch is connected to Xfinity's modem+router. 

Need help to resolve this issue quickly. 

[adityabhutada]

I hope, I'm not speaking too early - but it seems my switch may have had got impacted by power glitch followed by stuck in non-compliant mode. Following steps to switch to SDS mode may have helped - now that it's not rebooting as much (not in last 3 hours).

Update Next morning:

Yes, I was right about speaking too early.. The same reboot happened during night time too. Just that frequency reduced. What is wrong?

[Imran_ruckus]

Hi @adityabhutada 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering intermittent internet connectivity. 

We apologize for the delay in response and any inconvenience this has caused and are committed to assisting you promptly.

We may need to check some configurations of your RUCKUS ICX-7150-C12P Switch to troubleshoot this issue.

To proceed with troubleshooting the issue, please follow the steps outlined below to access the Command Line Interface (CLI) and provide the necessary command outputs:

1. First, identify the current IP address assigned to the switch ICX-7150-C12P by your local router. You can use an IP scanner tool to easily locate the switch's IP address on your network. Here is a guide on how to perform this using IP Scanner free applications: 

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-o...

2. Once you have identified the IP address of the switch, proceed to access the Command Line Interface (CLI) of the RUCKUS ICX-7150-C12P switch. Here is a guide on how to access the CLI: 

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Li...

If you can access the Command line the prompt should look like below:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

3. After successfully accessing the CLI, please execute the following commands and provide the outputs:

   enable

   show version

   show flash

   show inline power

   show inline power detail

   show interface brief

Please share the command outputs or screenshots if you encounter any issues or errors during these steps. 

Feel free to reach out if you have any questions or require further assistance.

Thank you for your cooperation and patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @adityabhutada 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. Please help me with the requested queries from the last post.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[adityabhutada]

I was able to update the gateway FW, and since then I'm not seeing issues. However, if it still helps, I can provide the log you need. My ruckus is in switch mode right now. The latest FW it has got is 8.95.
version: SPS08095s.. Up time shows 15d3h so far. 
I saw the latest FW versions are 10.xx. I tried a few, but all seems to put the switch in router mode instead of switch. Do you have any recommendation for latest stable FW version release?