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Password reset and other issues after upgrading to 09010e on ICX 7150

cycotron69
New Contributor

Hi, I upgraded my RUCKUS ICX 7150 from FastIron 08080d --> 08080f --> 08095g --> 09010e.  Everything was fine until I did the 09010e upgrade.  Post upgrade, I'm forced to login with an username/password when connected via USB serial console.  I attempted to reset the default user's password via the boot menu + no password approach, but it doesn't work.  Fortunately, I'm still able to login with a local user account I had previously created.  However, the config terminal doesn't seem to be functioning at 100%.  Some commands are not available, for example:

(config)# enable user password-masking

Other commands produces errors, example:

(config)# no enable skip-page-display
Enable page display mode
Failure, key doesn't exist

I think I follow the document pretty closely on the upgrade.  The switch seems to operating correctly so far, but seems the management console and maybe some configuration did not upgrade properly.  Any ideas on why I'm encountering these issues and how to get past them?  Should I do a factory reset? or re-flash the images?  I can also downgrade to 08095, but not able to find detailed instructions.  Appreciate any help, thanks!

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