Our Lennar network went down and now missing my network wireless list...PLEASE HELP!

[VillafuerteM]

Our lennar network suddenly went down the other day and now is no longer being listed on my network wireless list. Both the router and access points are both powered on and running but i do not see our network listed on any of the devices here in our home. 

[VillafuerteM]

the access point and the switch are in seperate rooms

[Imran_ruckus]

Hi @VillafuerteM  

Greetings of the day!!!

Thank you for the response.

We need Access Point in hand to reset it as mentioned in the factory reset guide. 

Please let me know if you have any queries in this regard.

Thank you again.

Best regards,

Imran Sanadi

Lennar Home Community.