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Not a technology Savvy: need help connecting with Ruckus which stopped working after power outage

New Contributor

Good Afternoon,

I am not a technology person so I need plain language and step by step, with screenshot guidance on how to fix my ruckus. It was working well until I had a power outage this week. I do have ATT internet still working, but ruckus is not sending the signal to all the boxes in every floor nor connecting all the devices such as Ring. Any help will be appreciated.