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No wifi

Azulmeadows
New Contributor

I have no wifi connection 

 

my wifi has worked the last 3-4 years with no issues. I have never changed anything or messed with any settings, I have ever moved cables. 

last night I lost wifi and this morning I have reset the router, the router is showing 5g 2.4g and power are on but but internet is not. 

I have unplugged the rukus and nothing, I have reset the rukus AP in my house and nothing. 

I don't know what to do next. 

1 REPLY 1

Jayavidhya
Moderator
Moderator

Hi @Azulmeadows 

 

 

Greetings of the day,

 

 

Please let us know the LED status of the switch and the access points using the below guide.

 

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

 

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

 

 

Also please share the image of the switch and the access points showing the LED status and the cable connections.

 

Here is where you can upload the image/photo :

 

you can also drag it to the chat.

 

 

Please let us know if you have any queries in this regard.

 

 

Best regards,

Jayavidhya

Lennar Home Community