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Non working wifi booster

Uachuk
New Contributor

2 weeks ago the power in my home went out. After the power came back the wifi boosters in my house never came back on. It has been a problem to be able to get some kind of connection around my house all the time.

5 REPLIES 5

Hi @Uachuk 

According to your description it seems that the Switch ICX7150 is stuck in boot mode ( you can confirm if you go to the white box on your closet and check the system light yellow ) , this requires to perform a software recovery and the only option to access the Switch will be through console, let me add the two guides that will help you to solve the problem, I advise you to read both guides first, and make sure you have the 2 applications and cables needed to perform the software recovery process either with a window or MAC computer.

1:How to console in the ICX-7150-12CP 'Ruckus Switch'

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

After accessing to console you can try 

Boot_primary or Boot_secondary 

2:How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Yo can try disconnected from the power outlet the switch and reconnected back ( like a hard reboot ) 

If that does not work we need to follow up the mentioned guides