RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
12-17-2023 09:15 AM
12-18-2023 04:57 AM
Hi @Eric52894
Greetings of the day,
To understand the root cause of the issue please provide the detailed description of the issue.
Please let us know the LED status of the switch and the access points using the below guide.
R510 LED lights

RUCKUS LED lights

Also please share the image of the switch and the access points showing the LED status and the cable connections.
Here is where you can upload the image/photo :
you can also drag it to the chat.
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
12-24-2023 02:13 PM
How can I replace the ruckus extender?
12-25-2023 06:03 AM
Hi @Nrokosa
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
Hope you are doing well
As this case is raised by @Eric52894 which is now closed.
To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.
Thank you again for understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
