12-23-2023 07:38 AM
Hello All,
don't know if any of the users are experiencing this, but with the new update, Ruckus is blocking all the login pages
- to be clear, accessing any website, entering username and password, will be stuck not that page and keep on loading.
- if the same steps are followed on the att connection it works perfectly
I have rebooted the device multiple time
any suggestions?
also cannot access ICX and have tries all the combos listed on this link - https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...
Thank you,
12-25-2023 07:11 AM
Hi @2170kru
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the detailed information you shared.
As per the case description, I understand that your RUCKUS setup is not working with intermittent Internet connectivity.
This issue may be due to a SPR code running on the RUCKUS ICX-7150-C12P Switch.
Please refer to the ‘Lennar Knowledge Base’ guide below which will help you get this issue resolved:
Please check and let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.