I have a Lennar home with a Ruckus system and two access points. Neither access point is lit up. One is located on the 1st floor the other on the second floor. The light on the main box is blue and blinking. Both 1st and 2nd floor Ethernet cables are connected to the POE ports on the main box as well as my cable modem. They were working fine and then I noticed my internet was slow as I moved away from where my modem is connected noticing that none of the lights on either access points are lit.
As I'm sifting through the forum I came across some responses that could be the cause. We did have power outages recently. However, I don't have a clue what a CLI is or how to reset it. I can unplug and plug things back in...haha. So if someone could please help me do this by the simplest terms possible assuming it needs a reset. Thank you!
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Thank you for the information you shared.
From the case description, I could understand that your RUCKUS setup is unstable after a power outage.
This issue may happen when the Switch runs on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. If the Switch boots up on the other partition (Due to a power outage/power spike) which may be running on a ‘Routing Code’ results in causing this issue. To check the same please follow the below process.
Please follow the below steps and help us with the queries,
1. To check this issue, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P
I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.
How to find my Ruckus “Devices IP address” using free applications: