No STAT light on ICX-7150-C12P

[mciccia777]

Hello Team,

My 2 R510 don't have power, and I followed the below and I completed the CLI process and turned all Admin State, however the column beside it Oper State half of them say off and the other denied. Still no power from the PoE ports behind the switch. Also, behind the switch to the left of the PoE's there is a rectangular cube with the STATUS button and all the lights Stat, Spd, ID, USB, PoE are off. I need your assistance please and thank you!

NO Power on Access Points and ICX-7150-C12P Switch with GREEN lights on SYST & PWR and PoE disabled

[mciccia777]

Here are the pictures.. Please help me..

[Imran_ruckus]

Hi @mciccia777 

Thank you for your response and update.

If the PoE commands are not functioning correctly, please proceed with the Switch upgrade to the recommended version in the previously shared upgrade article. This issue often occurs when the RUCKUS ICX-7150-C12P Switch is running an older non-UFI version.

Should you require any assistance during the upgrade process, please don’t hesitate to reach out.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @mciccia777 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @mciccia777 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @mciccia777 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community