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No Devices Connected after ICX7150-C12 rest Power Outage

SG
New Contributor

How do I connect the Ruckus AP devices after resetting the ICX150-C12.  I have been having issues since a power outage occurred when I was out of town. 

17 REPLIES 17

SG
New Contributor

Screenshot_20230602_133513.jpgScreenshot_20230602_135009.jpgthis is what I'm currently  seeing and trying to resolve.  Thank you.

raymond_jender
New Contributor II

Can you browse to your AP?  https://"IP Address of the R510"

 

Hi @SG 

 

Greetings of the day,

 

Thanks for the details provided.


Based on the description, the light on AIR is off and the light on the Radios 2.4 GHz shows Amber when the WAP is configured but no clients are connected to that specific radio or WAP. 

 


radios.PNG

 

Which means the radio signal is on, but you have no devices connected (phone, computer so ion).

 

To solve this issue please check the connection between the ISP router to the Ruckus ICX7150 Switch, because if this connection it's not working you will never get internet connection, just the AP will be powering up, because the Switch will provide power only. The yellow ports must be connected to your AP and your ISP router.

 

 

Yarenis_1-1668473902758.png

 

 

 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

 

Ruckus at Home: Introduction(Tutorial video)

https://www.youtube.com/watch?v=vFD_ByQWGH0

RUCKUS UNLEASHED SETUP IN 5 MINUTES (tutorial video)

https://www.youtube.com/watch?v=j8I5aVwMNMg

 

 

Best regards,

Jayavidhya

Lennar Home Community

 

SG
New Contributor

Unfortunately, there is no configure me option for me to try as the video sent describes.  What would the next steps be?