New modem/router now my unleashed is not working

[Kattepillar]

I just got a new modem from my internet company and now I’m having problems with my Ruckus Unleaded. It says no server or when I use it it’s extremely slow. What do I do? Does it need to be connected to the new modem? How do I do that? I am not very tech savvy, please help.

[Jayavidhya]

Hi @Kattepillar 

Greetings of the day,

Please confirm whether the devices are connected properly as mentioned in the below picture.

Please follow the below guide for the basic setup for Lennar home users.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Ruckus at Home: Introduction(Tutorial video)

https://www.youtube.com/watch?v=vFD_ByQWGH0

RUCKUS UNLEASHED SETUP IN 5 MINUTES (tutorial video)

https://www.youtube.com/watch?v=j8I5aVwMNMg

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

Ruckus Unleashed Set-up using your Mobile

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

Best regards,

Jayavidhya

Lennar Home Community