New internet service please help!

[Tillery]

I can’t figure out how to get the connect.me to show up in my network options. 
Could someone please help me?

 

 

[Jayavidhya]

Hi @Tillery 

Greetings of the day,

For this process you must disconnect the rest of the access points if you have more than 1 Access Point, from the Switch ICX-7150-C12P and proceed with the factory reset with the access point you left / keep connected to work on this process ( Factory reset ) .

Here is a guide how to Factory reset and configured correctly:

Physical Factory Reset an Access Points Ruckus:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

Best regards,

Jayavidhya

Lennar Home Community