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New Router to connect to Ruckus

Rossana40
New Contributor

I got a new router from Verizon in hopes that it would improve the internet issues in my town home.

The router is installed but will not connect to Ruckus. The Ruckus is still connected to the old router.  Can you please help.  I have tried everything.  I have called seemed to get no help.  Its been not working correctly, and Im out of ideas.  Can you please give some guidance of a phone call to walk me thru steps to fix this issues

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