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Need help with Ruckus access points

J_R_K
New Contributor

a month ago, wifi was lost.

i am using att now but not reliable.

how can I get my ruckus working again? i have rebooted the router and did not work

1 ACCEPTED SOLUTION

Hi @J_R_K 

Only one Access Point will have the CTL light on, because that will be the master.

 

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

View solution in original post

15 REPLIES 15

J_R_K
New Contributor

i got into my dashboard suing the IP address found using the advnaced IP scanner

it shows the Internet is connected;  that is good

it shows 1 ethernet port enabled and the other with a red x (is that the issue)

got the IP address, gatway and DNS info.

when i click on wifi network, it says 1 wifi network  whcih is Cyborg DH (which is correct0

but i don;t see where the SSID needs to get enabled and how to be fure 2 g and 5 g are enabled.

 

J_R_K
New Contributor

J_R_K_0-1672693082897.png

 

this is waht i see when i select eidt wifi

J_R_K
New Contributor

i was able to add a new wifi network.

the 2g and 5 g lights are yellow

 

why won't my old one come back on line?

Hi @J_R_K 

Are you able to see the SSID/Wi-Fi Signals, because the yellow color just means is enable, but there are no clients connected using that signal, will change to green as soon you connect your devices(phone, computer, smart devices so on)

 

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

J_R_K
New Contributor

i got one of my access points working.

 

the other one has the CTl as OFF.  how can i get that working again

J_R_K_1-1672695935510.png