Need help with Ruckus access points

[J_R_K]

a month ago, wifi was lost.

i am using att now but not reliable.

how can I get my ruckus working again? i have rebooted the router and did not work

[J_R_K]

i got into my dashboard suing the IP address found using the advnaced IP scanner

it shows the Internet is connected;  that is good

it shows 1 ethernet port enabled and the other with a red x (is that the issue)

got the IP address, gatway and DNS info.

when i click on wifi network, it says 1 wifi network  whcih is Cyborg DH (which is correct0

but i don;t see where the SSID needs to get enabled and how to be fure 2 g and 5 g are enabled.

[J_R_K]

this is waht i see when i select eidt wifi

[J_R_K]

i was able to add a new wifi network.

the 2g and 5 g lights are yellow

why won't my old one come back on line?

[Yarenis]

Hi @J_R_K 

Are you able to see the SSID/Wi-Fi Signals, because the yellow color just means is enable, but there are no clients connected using that signal, will change to green as soon you connect your devices(phone, computer, smart devices so on)

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

[J_R_K]

i got one of my access points working.

the other one has the CTl as OFF.  how can i get that working again