Need help configuring network in Lennar home I just bought

[Graham75]

I have plugged my xfinity router into the Ruckus base.  What are the next steps that I need to take in order to light us the Ruckus wireless network?

[Graham75]

Hey Imran, I don't have a 12 VDC external power adapter.

GL

[Imran_ruckus]

Hi @Graham75 

Greetings!!!
Thank you for the response.

To check, you can use the 12 VDC power adapter that will be connected to your Internet Service Provider’s (ISP) router or modem-router combo device.

Please check and let me know how it goes.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Graham75 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Graham75]

Noting works.  Can we initiate RMA?

GL

[Imran_ruckus]

Hi @Graham75 
Greetings!

Thank you for contacting the RUCKUS Community forums.

As this case is now closed, please create a new post with the above description on the RUCKUS Lennar Support page.

Thank you for your understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support