RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
02-10-2026 11:15 AM
Hi, My Ruckus switch ICX 7150-C12P-2X1G is stuck in boot. There power trip after which it started showing Amber/Orange light on "SYST" and Green light on "PWR" & NO lights on APs. I have tried to reset, while powering on. It keep stuck at booting with orange lights flashing. I'm tired of doing restarts. followed all the steps from NO Power on Access Points and ICX-7150-C12P Switch with GREEN lights on SYST & PWR and PoE disabled. Nothing worked, never got response from switch.
Tried these steps couple of time but no luck.
Please approve RMA. I cant spend more time on it, already wasted a lot of time.
02-11-2026 07:21 AM
Hello @sairamkill
Thank you!
Please contact RMA team through email if you have any queries regarding the return of the device.
Thank you for your patience and understanding.
Regards,
Pinky Rajendran
RUCKUS Lennar Home Community
