RUCKUS Community Forums will be set to READ-ONLY mode starting Sunday, August 9 at 6 PM EDT / 3 PM PDT while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 10-17.
09-17-2023 07:53 PM
My RUCKUS APs are keep going offline frequently, it used to work pretty well but since past 1 month I am having this issue. It is causing instability to my home network, please advise me the next steps.
Thanks,
Chandu.
09-26-2023 04:06 PM
Hi @chandugutti1987
Greetings!!!
Thank you for the response and the information you shared.
Yes, a factory reset will wipe out all the configurations. However, if you take back up and restore it does not include SSID information. You may need to connect your all-wireless devices once again to the new Wi-Fi SSID that will be configured during the factory reset process.
Before we do that could you please share a screenshot of the RUCKUS ICX-7150-C12P Switch status from the Unleashed system? (Please refer to the below screenshot for reference)

Please share the above-requested details and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
