02-08-2023 09:16 AM
Hello, after I had to have my PC factory reset the connection to Ruckus has been poor - In my Ruckus client dashboard all my other devices are running under "Excellent" but my PC is running at "Moderate" and its dropping connection frequently. Location hasn't changed or any of the hardware. Is there something else I can try to get my connection reestablished?
02-08-2023 11:36 AM
Hi Lawrencejame
Thank you for contacting Lennar Home Community.
Hope you are doing well!!!
Thank you for the information you shared,
The status of the client may take some time to change from Moderate to Excellent. As this is based on the wireless strength between the PC and the Access Point.
Please refer to the below points and link:
Link:
https://docs.ruckuswireless.com/unleashed/200.0.9.9/c-MonitoringAnIndividualAP.html
Please let me know if you have any queries in this regard.
Best regards,
Imran Sanadi
Lennar Home Community.