Missing Username/password for ruckus icx 7150-12c

[Aljanabi]

My ruckus in not working g properly 

to do factory rest I need username and password 

lennar did not leave a sticker, no boxes nothing 

is there a way to know what is my username and password 

I tried all the ones posted here none worked 

Thank you

[Aljanabi]

yes the internet works perfectly as I can connect and use the internet through their router

[Vásquez_Fer]

Hi @Aljanabi 

Make sure the devices are connected correctly and also make sure the cable from the ICX-7150-C12P to the router is good.

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Best Regards 

Fernando Vasquez 

[Aljanabi]

Hello Fernando 

I had someone from Ruckus two years ago remotely set all the AP and ICX 7150 

I still can’t get internet over the APs 

I posted photos on here to she what I see on the unleashed app

[Jayavidhya]

Hi @Aljanabi

On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?

Also please share the error that you are getting in the unleashed app.

Best regards,

Jayavidhya

Lennar Home Community