Lennar ruckus switch showing as router instead of switch?

[cmaldoff]

I was on vacation and came home to my unleashed app showing as a router instead of a switch.

I tried rebooting the switch by am seeing the following in the unleashed app.

Based on the screenshot is this the case?

 If so how do I fix this?  Is this something that is easy to do?

Thank you

[Imran_ruckus]

Hi @cmaldoff 

Thank you for the response.

Please note, that Unleashed and Switch have different systems with different usernames/passwords.

Please follow my last post for more information.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[cmaldoff]

I tried to SSH to the switch via the instructions and am getting a timeout error. Also tried to generate an SSH key but that did not work either.  What else can I try? 

[Imran_ruckus]

Hi @cmaldoff 

Thank you for the update.

Could you please share the screenshot of the error?

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[cmaldoff]

Error is showing as the following:

ssh admin@ipaddress

ssh: connect to host xxxxxx: Operation timed out

I aslo tried this as super and got the same timeout

[Imran_ruckus]

Hi @cmaldoff 

Thank you for the response.

Could you please try to do it from a Windows laptop?

Or please try using Telnet option as explained in the below guide.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Li...

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.