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Lennar ruckus switch showing as router instead of switch?

cmaldoff
New Contributor

I was on vacation and came home to my unleashed app showing as a router instead of a switch.

I tried rebooting the switch by am seeing the following in the unleashed app.

Based on the screenshot is this the case?

 

ruckus.jpeg

 If so how do I fix this?  Is this something that is easy to do?

Thank you

1 ACCEPTED SOLUTION

Hi @cmaldoff 

The issue must be fixed now.

Thank you again.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

View solution in original post

31 REPLIES 31

Imran_ruckus
Moderator
Moderator

Hi @cmaldoff 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS Switch in Unleashed is showing a Routing code.

This may be a Routing Code issue due to a power outage/spike. Please refer to and follow the below RUCKUS ‘Lennar Knowledge Base’ self-help guide to troubleshoot this issue.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-...

Please follow the above process and let me know if you are stuck at any point during the process.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hello Imran,

I did the network scan and see the following listed:

icx7150-c12-router.

Does that mean my switch is showing as a router?  When I used that IP in the url it took me a rucks screen with a login. 

 

 

I aslo see a Ruckus Zoneflex listed

Thank you,

Christian 

Hi @cmaldoff 

Thank you for the response and the update.

Yes, the RUCKUS ICX-7150-C12P Switch is stuck on Routing Code. Please perform the commands in CLI mentioned in the guide to fix this issue. And Ignore Zoneflex.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

If I changed my default user name and password would I need to use those when trying to ssh to it?