Lennar named wifi networks are not showing up

[JenD]

I am trying to connect to the Ruckus R320 and I do not see the Configure.me or the Lennar wifi networks available to connect to. I have unplugged and replugged in the power box in the laundry room. Two green lights are showing up at the Access Points first one is blinking, second one is solid, no other lights are on.

[Jayavidhya]

Hi @JenD

Please share the below details for better understanding of the issue.

• What is the current firmware version on Unleashed APs?
• SSH into one of the APs and run below command to check if WLAN is actually deployed or not.
  • get wlanlist
  • If you are doing it in master AP, then first run
    • ap-mode
    • get wlanlist
• Make sure SSID is not set to hidden.
• Are you using AP groups? If yes, you may have to verify the group settings.

Best regards,

Jayavidhya

Lennar Home Community

[JenD]

Hello,

I do not have a lot of tech experience.

1. How do I check the firmware version?I can't get setup on Unleashed because I can't see the Configure.Me wifi.

2. How do I SSh into the AP? I have Windows 11, do I use command prompt? Do you have more detailed insturctions?

3. I have two AP's, does that mean I use groups?

Thank you for any further details you can provide me.

[Jayavidhya]

Hi @JenD

Thanks for the information provided.

Please follow the below steps to unhide SSID.

We can access to AP GUI, do the following operation to unhide the SSID:
Go to Configuration > Radio 2.4G, find what you want to hide the SSID, click it.
In the Broadcast SSID Section, select Enable.
and then click Update Settings, You can find this SSID is broadcast.

We could also hide or unhide the SSID from the controller CLI using the below set of commands,

ruckus# config
ruckus(config)# wlan <WLAN name>
ruckus(config-wlan)# no hide-ssid
The command was executed successfully.

Best regards,

Jayavidhya

Lennar Home Community

[JenD]

I tried putting ruckus# config in command prompt and it says it is not recognized.

Where do I go to get to Go to Configuration > Radio 2.4G?

Thank you