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Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
11-09-2022 01:14 PM
Lennar home Access Point is dead. Since part is within warranty, need replacement. SN 922172003868. I can send Lennar home address once query is validated
11-11-2022 04:31 AM - edited 11-11-2022 06:05 AM
Hi @M8
Do you have you own post ? This is to keep the conversation order separate for each topic and for smoother communication.
We cannot approve or replace units without proper troubleshooting.
When the PWR light is solid red most of the times is indicating a firmware mismatch version.
1-Please try to disconnect the Ethernet cable from the ICX-1750 that goes to the Wireless Access Point , wait about 5 minutes and connect it back
Here is a guide with the connections in order to understand where is plug in each device
Most common Setups for Lennar homes users
If that does not work we need to log in in one of the wireless access points :
How to Fix an AP Software mismatch.
Ruckus unleashed upgrade
Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users
Best Regards
Fernando Vasquez
