Lennar Ruckus switch firmware update issue

[barnabei]

Hi, 

My switch is having the well known issue of booting into the wrong mode following a power outage.  I'm trying to follow these instructions to update the firmware to fix it: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-upgrade-the-RUCKUS-IC...

I'm stuck on Part G - using Puytty/TFTP to update the switch: 

I'm getting this message:

It appears to not like the bootrom command.  The TFTP is working, as I have been able to instal the SPS08080f.bin file.  What am I doing wrong here?

Also, concerned that I was able to update the SPS file but not the mnz file.  I got a warning and did not proceed to write memory yet.  Please advise on this as well)

Can someone help?

[Imran_ruckus]

Hi @barnabei 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @barnabei 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @barnabei 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[barnabei · Accepted solution]

this fixed my issue.  Thanks!

[Imran_ruckus]

Hi @barnabei 

Thank you for your response.

That’s great to hear! I’m glad the issue has been resolved.

We truly appreciate your time and patience throughout this case.
Thank you once again for reaching out to the RUCKUS Lennar Home Community. Should you have any further questions or need assistance in the future, please don’t hesitate to contact us.

Wishing you a wonderful day ahead!

If your issue has been fully addressed, please click the Kudos buttons and mark the responses as an Accepted Solutions.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support