Lennar Ruckus Switch SYS light is Orange, reset doesn't work, can't connect through cable

[Vladk]

Hello,

I have an issue with my switch ICX-7150-C12P. I just recently moved to Lennar home. My APs are not wirking and switch is having orange light for SYS and green light for PWR. I tried reset it, probably, 5 times, it's just keep blinking orange, even left it overnight (following reset steps here https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Process-for-performing-a-phy... ) then I tried connect to it using Ethernet or/and usb-C with my MacBook, following steps described here https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71....  Please help

[Imran_ruckus]

Hi @Vladk 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Vladk 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community