RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
07-27-2026 02:37 PM
08-06-2026 08:04 AM
I went to the private message section and I don't see a message there or a way to send a message.
Thanks!
Sam
08-07-2026 10:56 AM
08-07-2026 11:35 AM
08-07-2026 12:52 PM
I am sorry for being annoying but when I go to my messages it doesn't let me scroll down so I can't access the message you sent. I have tried on my phone, my laptop, on google and on edge and no matter what this is all I can see (I can't even see the message I originally sent in my sent folder):
08-07-2026 01:00 PM
Hi@
The following information is what we require; try to response as privite
Serial number of the defective Switch:
Street :
City :
State/Province :
Country :
Zip/Postal Code:
Attention Name:
Attention Phone:
Attention Email :
RUCKUS Community Forum registered Email address:
Please feel free to contact if you have any further concerns regarding the same.
Thank you again for your patience and understanding.
Best regards,
Yarenis Hernández
RUCKUS | Lennar Home Community Support
