Lennar 2nd Homeowner - Help WiFi

[Nleal117]

 

 

 

I have my modem and router connected to the switch ICX 7150. All lights are green. The AP is all green and amber lights. I used the setup process found on the inside of my electronic door panel. I see the AP WiFi as Lennar-XXXXXXXX. And I have the password. I can connect to the Lennar WiFi, but it’s so SLOW or doesn’t work at all even with all green lights or amber lights when I connect to the AP. I switch back to my router’s WiFi and it’s working fine. Any steps I can take to fix this? 

Also, the inside panel of my electronic cabinet says to rename your WiFi network by referencing step 5 in your quick start guide. We were not given one by the original homeowners and can’t find it online anywhere. So once I have the AP WiFi working I’d like to rename it but not sure how. Any help would be greatly appreciated. 

[Jayavidhya]

Hi @Nleal117 

Thanks for your detailed information.

Please confirm if the issue is happening while it is connected to access points or when it is connected to ISP router. 

Please follow out the next steps.

1. Connect the computer to the ISP router with the ethernet cable. Run the speed test, and confirm if your speed is stable and search for websites,  make sure you have no issues.

2. You can perform the same step on wireless by connecting the computer to the Wi-Fi / SSID coming from the ISP router. (Note: Not the Wi-Fi coming from the access points.)

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Nleal117]

Hello! Thank you... this is only happening when connected to the access point. The WiFi from the access point is slow or non-existent. When connected to the ISP router, internet is working great. We've been using the ISP router for all devices and everything is working. Any steps I can take to get the AP up and running?

[Jayavidhya]

Hi @Nleal117 

Based on your description it seems like your switch (ICX 7150 switch) may be booting from the secondary partition (NOTE: Secondary partition contains the routing code) which is causing the bad connectivity issues. This could happen after multiple power outages, please follow up the next guide.

How to Fix Routing code issues on Lennar Home users via CLI

Guide#1 for CLI: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

Guide#2 for CLI: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

Note:  if you have access to the Unleashed Dashboard and the Switch can be seen from there, it may look like the following image, ICX7150-C12-Router instead of ICX7150-C12-Switch, now before starting the steps of the guide, I will advise you to cable the computer directly to the Switch, since you will have a better connectivity than if you connect via wireless. 

After fixing the issue of the Switch booting from the wrong partition, please perform an upgrade to the code 08095g UFI and upgrade both partitions primary and secondary with the switching code file named SPS08095gufi.bin, take into consideration that is the Switch is running a code lower than 08080 you need to upgrade twice, from the code you are to 08080f and then the recommended code 08095g UFI.

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community