Keep having network issues, internet slows down, drops, switch stops providing POE power.

[ramirezcrisaf]

I currently have one of the APs at my home running using a POE injector.  The switch keeps failing to provide power.  Always problems with the network.  I have done all possible to make this work.  APs are upgraded to the latest upgrade so is the switch. (ICX715-c12)  I had a previous forum going on here Solved: RUCKUS Forums - Re: Switch icx 7150-c12p is not powering POE, runn... - Page 5 - CommScope R....   Issue is still going on.  I think the switch is done for.  Too many problems, have to constantly restart.   

[ramirezcrisaf]

took 3 POE devices of the switch and the remaining 2 are still showing overload state. 

/1/1	On	Off	0	1000	n/a		Lowest	overload state
1/1/2	On	Off	0	0	n/a		Lowest	n/a
1/1/3	On	On	3500	15400	2P-IEEE		Lowest	n/a
1/1/4	On	Off	0	0	n/a		Lowest	n/a
1/1/5	On	Off	0	0	n/a		Lowest	n/a
1/1/6	On	Off	0	0	n/a		Lowest	n/a
1/1/7	On	Non-PD	0	0	n/a		Lowest	n/a
1/1/8	On	Off	0	0	n/a		Lowest	n/a
1/1/9	On	Off	0	0	n/a		Lowest	n/a
1/1/10	On	Off	0	0	n/a		Lowest	n/a
1/1/11	On	On	5700	15400	2P-IEEE		Lowest	n/a
1/1/12	On	Off	0	0	n/a		Lowest	overload state

[ramirezcrisaf]

does this output help?

[Imran_ruckus]

Hi @ramirezcrisaf 

Thank you for sharing the requested information.

Based on the troubleshooting done, your ICX-7150-C12P Switch Has PoE issues. You tried multiple steps and Switch is on an newer version. However, the failure persists. This Switch unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL), and paste it into the chat to start the unit replacement.

Please follow the steps as shown in the below example:

As shown in the below picture, copy the link and share it via chat from the link provided:

The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[ramirezcrisaf]

I have tried multiple times all of your “solutions and request” please send a new switch. Nothing is working as it should all updates do not work. I have been dealing with this for months. Please resolve issue. I work from home and this is having an impact on my work performance. I constantly have to restart everything and including my work computer.  I am wasting countless hours dealing with this.  I have had the isp change their equipment too just in case but issues remain. Please replace the switch.