Issues while resetting AP

[Abhi]

I have 2 R510 APs. 1 of them stopped working with amber lights for 2.4 and 5ghz. I searched for solution here & decided on factory resetting the AP having issue.

Followed reset steps, disconnect second AP. Used reset button, got Configure.Me. I am doing "Typical install" in Unleased app.

Firstly I got this error: Unable to fetch default configuration from the AP. I think I was able to resolve this by turning Private DNS off in phone setting.

Now I got this error: AP version not supported. Please upgrade your AP.

How do I resolve this issue? 

Also default admin access is not working.

[pinky_ruckus]

Hello @Abhi ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Abhi  ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Abhi ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.