Interne lt stopped working through icx7150-c12p

[Pantheratl44]

Internet router works fine and r510 units are all able to power up. I unplugged and plugged in the device a few times but devices won’t reconnect. 510 is solid green on control unit but flashing green on power

[Pantheratl44]

I did a scan of the network via the recommended PC tools. However, the manufacturer section was mostly blank so I am unsure how to identify the ICX device. I did take a screen shot, but did not want upload that information to a visible board. 

[Imran_ruckus]

Hi @Pantheratl44 

Greetings!

Thank you for your response and the update.

Please log into your RUCKUS Account before uploading these photos/screenshots.

If IP Scan doesn't work you can access CLI using console access, please refer to the mentioned RUCKUS Lennar Knowledge Base self-help article for the process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Establishing-Console-CLI-Acc...

Should you have any further questions or concerns, feel free to reach out. 

We appreciate your cooperation and look forward to resolving this matter for you promptly.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Pantheratl44]

This is the image that I saw when I attempted the scan. In talking with a friend in IT, he said he believes it might be either the one ending in 220 or 151 but I don't know how I would check to be sure. 

[Imran_ruckus]

Hi  @Pantheratl44 

Greetings!!!

Thank you for the response and the information you shared.

Please check to access the IP address in a browser. You should see the Switch Dashboard as shown in the below screenshot to confirm it’s a Switch IP Address. 

If any IP addresses are not related to RUCKUS devices, please try gaining access to CLI using console cable referring to the article shared in my previous post.

Please let me know  how it goes.

Thank you again for your patience and understanding

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Pantheratl44 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support